Shipping & Returns

Shipping

All orders are dispatched within 1-2 working days and you will receive a confirmation email when your items have been dispatched.

All UK orders are shipped via Royal Mail 1st Class and should arrive within 1-2 working days after dispatch, but may be up to 3 days during busy times like the Christmas period.

We ship worldwide! All Europe and International orders are shipped via standard airmail.Β Royal Mail states that they aim to deliver goods to Europe within 3-5 working days and the rest of the world within 5-7 working days. But they advise that in some cases goods may take up to 14 days to arrive.

Returns & Refunds

If for some reason you wish to return an item, a request for a return must be made within 14 days of receiving the goods. Only the cost of the goods will be refunded, not the cost of delivery.

Buyers are responsible for return postage costs and are advised to return items via a recorded delivery method as lost returns cannot be refunded.

If you have any questions at all about delivery or returns please contact us.

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@ natalie_lea_owen

Check out my instagram for behind the scenes, colour inspiration and other brands that I love.

😍 Awww look at beautiful Emily wearing my botanical cotton tote bag in Paris today! πŸ—ΌπŸ’ƒπŸ’–πŸŽ‰πŸ™†β€β™€οΈ Thanks to @guyinthesky25 for taking such a fab photo. You guys are the best! πŸ€— If you need one of these statement bags in your life... 🌹🌻🌿 you can grab one from my shop (link in bio) πŸ˜„βœŒπŸ» #totebag #giftsforgirls #botanicalpickmeup #makersgonnamake #botanical #patternbank #illustratorsofinstagram #craftsposure #etsy #etsyseller #botanicalillustration #fashion #fashionaccessories
πŸŽ‰ BACK IN STOCK! πŸŽ‰ I just got a delivery of more of this MEGA sized Kew Gardens print πŸ’–πŸŒ΄πŸŒΉπŸŒ» Hooray! If you think this would look ace in your home head over to my website to get yours (link in bio) It's a lovely A2 size and will brighten up any room. πŸ™Œ

#botanicalpickmeup #botanical #floralprint #kew #kewgardens #homedecor #interiordesign #jungle #urbanjungle #urbanjunglebloggers #illustratorsoninstagram #botanicalillustration #wallart #royalbotanicalgardens #londonbylondoners #londonsouvenir
I've been selected as a top 30 finalist for the Stationery Matters "30 Under 30" Awards! πŸŽ‰ So cool to be featured in the magazine that arrived this morning and really lovely comments from the judges! πŸ˜€ 
#stationery #stationerylove #ilovestationery #independentbrand #mycreativebiz #illustratorsoninstagram #illustrator #startup