Shipping & Returns

Shipping

All orders are dispatched within 1-2 working days and you will receive a confirmation email when your items have been dispatched.

All UK orders are shipped via Royal Mail 1st Class and should arrive within 1-2 working days after dispatch, but may be up to 3 days during busy times like the Christmas period.

We ship worldwide! All Europe and International orders are shipped via standard airmail.Β Royal Mail states that they aim to deliver goods to Europe within 3-5 working days and the rest of the world within 5-7 working days. But they advise that in some cases goods may take up to 14 days to arrive.

Returns & Refunds

If for some reason you wish to return an item, a request for a return must be made within 14 days of receiving the goods. Only the cost of the goods will be refunded, not the cost of delivery.

Buyers are responsible for return postage costs and are advised to return items via a recorded delivery method as lost returns cannot be refunded.

If you have any questions at all about delivery or returns please contact us.

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@ natalie_lea_owen

Check out my instagram for behind the scenes, colour inspiration and other brands that I love.

🌟 POP UP 🌟 Come and see me and @melitarose_candles in the beautiful Tomorrow's Store TODAY! We're here until 5pm and we're talking about our candle collaboration and have a lovely collection of Xmas gifts too. It's 9 Eldon Street, just by Liverpool Street Station πŸ˜„πŸŽπŸ™Œ #princestrust #shopsmalluk @princestrust #liverpoolstreet #popup #london #stockistswanted
🌟 POP UP SHOP 🌟 I'm so excited to let you know that @melitarose_candles and I are having a pop up shop this Wednesday to celebrate our candle collaboration! πŸ’ƒπŸŽ‰ We'll both be in the lovely @princestrust Tomorrow's Store in Liverpool Street from 12-5pm so stop by and come and say hello! πŸ™‹β€β™€οΈ We'll be showcasing a selection of Melitarose Candles including the one we created together, as well as my new range of gorgeous makeup bags and accessories, both great as Christmas gifts. The Tomorrow's Store is also full of unique gifts by other businesses who have also gone through the fantastic Prince's Trust Enterprise programme like us! Hope to see you there πŸ˜„πŸŒ²πŸŽ @princestrust #princestrust #shopsmalluk #shopindie #shopindependent #shophandmade #soycandles #handpoured #textiles #illustratedgifts #popup #londonpopup #londonshopping #christmasgifts #candles #giftsforwomen #bloggerswanted #londonbloggers
❄ IT'S SNOWING IN LONDON!!! ❄ If you want to get all your Christmas presents sorted whilst staying as snug as a bug in a rug... you can shop unique colourful illustrated gifts online at 🌟natalieleaowen.co.uk 🌟

#snow #london #itssnowing #shopsmalluk  #shopindie