Shipping & Returns


All orders are dispatched within 1-2 working days and you will receive a confirmation email when your items have been dispatched.

All UK orders are shipped via Royal Mail 1st Class and should arrive within 1-2 working days after dispatch, but may be up to 3 days during busy times like the Christmas period.

We ship worldwide! All Europe and International orders are shipped via standard airmail.Β Royal Mail states that they aim to deliver goods to Europe within 3-5 working days and the rest of the world within 5-7 working days. But they advise that in some cases goods may take up to 14 days to arrive.

Returns & Refunds

If for some reason you wish to return an item, a request for a return must be made within 14 days of receiving the goods. Only the cost of the goods will be refunded, not the cost of delivery.

Buyers are responsible for return postage costs and are advised to return items via a recorded delivery method as lost returns cannot be refunded.

If you have any questions at all about delivery or returns please contact us.


@ natalie_lea_owen

Check out my instagram for behind the scenes and latest news...

Easing into the week with a bit of sewing... also, love the colour combo on my 'Midnight Floral' makeup bags πŸ˜€ what's everyone else up to this morning? 
#creativehappylife #creativelifehappylife #makersgonnamake #makersmovement #sewing #textiles #independentmaker #homeinthestudio #wholesalegifts #stockistswanted
πŸ‡¬πŸ‡§ I'm watching the Royal Wedding on the telly and I'm LOVING it! Congratulations to Harry and Meghan πŸ’– I did a special little illustration to mark the occasion πŸ˜„πŸŽ‰ I'm also really excited to announce I'm going to be designing a special Windsor themed collection for a lovely new shop celebrating all things Windsor! @i_heart_windsor πŸŽ‰πŸ‡¬πŸ‡§ #harryandmeghan #royalweddingsouvenir #royalwedding #celebrations #meghanmarkle #princeharry #illustration #illustratorsoninstagram #unitedkingdom #madeinuk #designedinlondon #London
πŸŽ‰πŸŽ‰πŸŽ‰ Woo! One more sleep until the Royal wedding!!! To all the people visiting London this weekend to celebrate, firstly, I hope you're all having a fab time... And secondly, there's only 2 LEFT of these lovely limited edition London illustrated tote bags! They'd make very cute souvenirs and gifts. Head on over to my online shop to order yours now before they sell out! πŸ‘‰πŸ» (Link in bio) also available on my Etsy shop 😊 @etsyuk

#etsyuk #royalwedding #London #londonsouvenir #royalweddingsouvenir #weddingfever #meghanandharry #harryandmeghan #londongift #illustratorsoninstagram #makersgonnamake #madeinlondon #creativehappylife